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News Abstract
By: PointLine Media Research & Editorial Team
Topic:Arts & Media,Business,Industry
October 16, 2026
Ryan Tiffin, a specialist in guest-experience leadership, will present a seminar at the upcoming IAAPA Expo in Orlando. The session, titled "Leading Before the Title," aims to guide professionals on how to cultivate influence and trust within their organizations.
Scheduled for November 17, 2026, the presentation will feature Tiffin alongside Joseph Shepard of Time Mission. The discussion will draw from Tiffin’s book, "Chasing Magic," which examines the intersection of operational communication and effective team management.
The seminar focuses on practical strategies for developing leadership skills without requiring a formal management title. Attendees will work to create actionable plans designed to improve internal communication and team reliability.
The attractions industry is increasingly prioritizing internal leadership development as a means to improve overall guest satisfaction. By shifting the focus from top-down management to individual accountability and clear communication, companies are looking to empower employees at all levels to take ownership of their roles.
This trend reflects a broader shift in professional development, where the ability to influence peers and build organizational trust is viewed as essential for operational success in complex service environments.